Privacy policy

PRIVACY & COOKIES POLICY

This Privacy and Cookies Policy describes how www.roar-cruise.com (“Online Store”, “Store Website” or “We” in all grammatical variations) collects and processes your personal information when you visit the Online Store or make a purchase from the Online Store, the type of personal information we collect, the reasons we collect personal information, and how we handle your personal information.
All words and expressions appearing in this Privacy and Cookies Policy and beginning with a capital letter shall be understood as defined in the Terms and Conditions of the ROAR Online Store www.roar-cruise.com available on the Online Store Website.

Administrator 

The administrator of your personal data is an individual entrepreneur Kristina Shyshenko, REGON number 528444053, taxpayer registration number 5243004928, permanent place of business: 00-532, Poland, Masovian Voivodeship, Warsaw, Wilcza St., no. 8, apartment 28.

Personal data in the Online Store are processed by the Administrator under applicable laws, in particular under Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of individuals concerning the processing of personal data and on the free flow of such data and repealing Directive 95/46/EC (General Data Protection Regulation, “GDPR”). 

Contact

After reviewing this Privacy and Cookie Policy, if you have additional questions, would like more information about our privacy policy, or would like to make a complaint, please contact us:

  1. by calling the phone number: +48 515 830 472,
  2. by sending an email to the following email address: poland.roar@gmail.com,
  3. by sending correspondence to the mailing address: 00-532, Poland, Masovian Voivodeship, Warsaw, Wilcza St., no. 8, apartment 28.

Collecting Personal Information

When you visit the Online Store, we collect certain information about your device, your interaction with the Online Store, and the information necessary to enter into and perform the Sales Agreement concluded through the Online Store. We may also collect additional information if you contact us for assistance. In this Privacy and Cookies Policy, we refer to any information that identifies an individual (including the information listed below) as “Personal Information”. Please see the list below for more information about what Personal Information we collect and why.

  • Information about the device 

    • Purpose of collecting Personal Data: accurate loading of the Store Website, as well as analysis of the use of the Store Website to optimize our Store Website.

    • Source of collection of Personal Data: collected automatically when you visit our Store Website via cookies, log files, web beacons, tags, or pixels.

    • Commercial disclosure of Personal Data: shared with our Shopify processor who processes Personal Data on behalf of the Administrator.

    • Personal Data collected: browser version, IP address, time zone, cookie information, pages or products viewed, search terms searched, and how you interact with the Store's Website. 

    • Legal basis: necessary for the conclusion and performance of the Sales Agreement (Article 6.1.b GDPR); for the fulfillment of our statutory obligations (Article 6.1.c GDPR); legitimate interest for analytical and statistical purposes, for the establishment, investigation, or defense of claims (Article 6.1.f GDPR).

    • Data retention period: the time necessary to conclude and fulfill contractual and regulatory obligations for the purchase and sale of products (e.g., tax regulations).

  • Order Information

    • Purpose of collecting Personal Data: to provide you with products or services to fulfill the concluded Sales Agreement, to process payment information, to arrange delivery and provide invoices and/or Order confirmations, to contact you, to review our Orders for potential risk or fraud, and, according to your settings, to provide you with information or advertising related to our products or services.

    • Source of collection of Personal Information: received from you.

    • Disclosure of Personal Data for commercial purposes: shared with our Shopify processor, who processes Personal Data on behalf of the Administrator.

    • Personal Data collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

    • Legal basis: execution of the Sales Agreement (Article 6.1.b of the GDPR); to fulfill our statutory obligations (Article 6.1.c of the GDPR), to establish, assert or defend claims (Article 6.1.f of the GDPR).

    • Data retention period: the time necessary to fulfill contractual and regulatory obligations regarding the purchase and sale of products (e.g., tax regulations).

  • Service Information

    • Purpose of collecting Personal Information: to assist you and address any questions or concerns you may have.

    • Source of collection of Personal Data: service information is collected directly from you. This may be through various channels, such as phone calls, emails, online chat, or personal interaction.

    • Disclosure of Personal Information for Commercial Purposes: disclosure of your service information for commercial purposes is limited to the extent necessary to resolve a specific inquiry or problem.

    • Legal basis: performance of the Sales Agreement (Article 6.1.b of the GDPR); for the fulfillment of our statutory obligations (Article 6.1.c of the GDPR); legitimate interest in defending our rights in or out of court, in case of legal claims or litigation (Article 6.1.f of the GDPR).

    • Data retention period: the time necessary to fulfill your requests.


Sharing Personal Information

We may share your Personal Information with service providers to help us provide our services and perform our agreements with you, as described above. For example:

  • We use Shopify to operate our Online Store. For more information on how Shopify uses your personal information, please click here: https://www.shopify.com/legal/privacy.

  • We may share your Personal Information to comply with applicable laws and regulations, in response to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to deliver targeted advertising or marketing communications that we believe may be of interest to you. For example:

  • We use Google Analytics to understand how you use the Store Website. You can learn more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

  • We use Shopify audience groups to display ads on other websites of our advertising partners to shoppers who have purchased from other Shopify merchants and who may also be interested in our offerings. We also share information about your use of the Shopify Website, your purchases, and the email address associated with your purchases with Shopify audience groups, through which other Shopify merchants may present you with offers that may be of interest to you.

For more information on how targeted ads work, visit the Network Advertising Initiative (“NAI”) educational website at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. 

The State can opt out of targeted ads by:

In addition, you may opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at https://optout.aboutads.info/.

Using Personal Information

We use your Personal Information to provide our services, which include: representing Goods, processing payments, shipping and fulfilling your Order, and informing you of new products, services and offers.

Retention

When you place an order through the Online Store, we keep your Personal Information for our records unless and until you ask us to delete the information. Please see the “RIGHTS REGARDING PERSONAL DATA” section below for more information on your right to erasure.

Automatic decision-making

You have the right to object to processing based solely on automated decision-making (including profiling) when that decision-making produces legal effects on you or otherwise materially affects you.

We do NOT engage in fully automated decision-making using your data that has legal or other significant consequences.

Our Shopify processor uses limited automated decision-making to prevent fraud that has no legal or other significant consequences for you.

Services that include elements of automated decision-making include:

  • a temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a few hours;

  • a temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist is in effect for a few days. 

RIGHTS REGARDING PERSONAL DATA

You may avail of the following rights that you have concerning your Personal Data:

  1. Rights of Access to Personal Data

You have the right to obtain information about what Personal Data is processed by the Online Store, for what purpose it is processed, for how long it will be processed, and to whom it may be forwarded. You may request a copy of your data. 

  1. Rights to rectification of Personal Data

If your Personal Data is incomplete, incorrect, or outdated, you have the right to request rectification or completion. 

  1. Rights to portability of Personal Data

You have the right to receive your Personal Data in a format that allows it to be transferred to another controller. 

  1. Rights to restrict the processing of Personal Data

In certain cases, you may request that we restrict the processing of your Personal Data, for example, if you question the accuracy of your Personal Data or if you no longer need the data but need it to defend your claims.  

  1. Rights to the erasure of Personal Data (“right to be forgotten”)

You have the right to request deletion of your Personal Data in certain situations, for example, when the data is no longer needed for the purposes for which it was collected or if we are no longer authorized to process it.

  1. Rights to disagreement

You have the right to object to the processing of your Personal Data in certain situations:

  • objection due to special situation, 

  • objection to direct marketing.

  1. Right to withdraw consent

If the processing of Personal Data is based on your consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of the processing that took place before the withdrawal.

You also have the right to complain at any time against the processing of your Personal Data.

If you wish to use your rights, please contact us:

  1. by calling the phone number: +48 515 830 472, 

  2. by sending an email to the following email address: poland.roar@gmail.com, 

  3. by sending correspondence to the mailing address: 00-532, Poland, Masovian Voivodeship, Warsaw, Wilcza St., no. 8, apartment 28.

Your Personal Data will first be processed in Ireland and then transferred outside Europe for storage and further processing, including to Canada and the United States. In such situations, your data will only be transferred to countries that provide an adequate degree of protection, and to countries that do not provide an adequate degree of protection, only if adequate safeguards are provided, including but not limited to standard contractual clauses adopted by the European Commission. For more information on data transfer compliance with the GDPR, please refer to Shopify's GDPR document: https://help.shopify.com/en/manual/your-account/privacy/GDPR. 

CCPA

If you live in California, you have the right to access your Personal Data that we maintain (also known as the “Right to Know”), to transfer that data, and to request that we correct, update, or delete your Personal Data. If you wish to exercise these rights, please contact us using the contact information above. If you would like to designate an authorized person to make these requests on your behalf, please contact us at the above address.

Cookie Policy

A cookie is a small piece of text information that is downloaded and stored on your computer or device when you visit our Store Website. 

We use a variety of cookies, including functional, performance, advertising, and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as logging in and selecting a region). This means that you don't have to re-enter this information every time you return to the Store Website or move from one page to another. Cookies also provide information about how people use the Store Website, such as whether they are visiting for the first time or are regular visitors.

The duration for which cookies are stored on a computer or mobile device depends on whether it is “persistent” or “session”. Session cookies are stored until the browsing session ends, while persistent cookies are stored until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years after they are downloaded to your device.

You can control and manage cookies in various ways. Please note that deleting or blocking cookies may adversely affect the convenience of the Store Website, and some parts of our Store Website may not be fully accessible.

Most web browsers accept cookies by default, but you can choose whether or not to accept them using your own browser's settings, which are often found in the “Tools” or “Settings” menu of your browser. More information about the possibility and methods of handling cookies is available in your software (browser) settings:

or on websites such as www.allaboutcookies.org.

In addition, please note that blocking cookies cannot completely prevent information from being shared with third parties, such as our advertising partners. To exercise your rights or opt out of certain uses of your Personal Information by these parties, please follow the instructions in the “BEHAVIORAL ADVERTISING” section above.

We use the following cookies to optimize your use of the Store Website:

https://www.shopify.com/legal/cookies

Cookies Necessary for the Functioning of the Online Store

Name Function Duration
_ab Used in connection with access to admin. 2y
_secure_session_id Used in connection with navigation through a storefront. 24h
_shopify_country Used in connection with checkout. session
_shopify_m Used for managing customer privacy settings. 1y
_shopify_tm Used for managing customer privacy settings. 30min
_shopify_tw Used for managing customer privacy settings. 2w
_storefront_u Used to facilitate updating customer account information. 1min
_tracking_consent Tracking preferences. 1y
c Used in connection with checkout. 1y
cart Used in connection with shopping cart. 2w
cart_currency Used in connection with shopping cart. 2w
cart_sig Used in connection with checkout. 2w
cart_ts Used in connection with checkout. 2w
cart_ver Used in connection with shopping cart. 2w
checkout Used in connection with checkout. 4w
checkout_token Used in connection with checkout. 1y
dynamic_checkout_shown_on_cart Used in connection with checkout. 30min
hide_shopify_pay_for_checkout Used in connection with checkout. session
keep_alive Used in connection with buyer localization. 2w
master_device_id Used in connection with merchant login. 2y
previous_step Used in connection with checkout. 1y
remember_me Used in connection with checkout. 1y
secure_customer_sig Used in connection with customer login. 20y
shopify_pay Used in connection with checkout. 1y
shopify_pay_redirect Used in connection with checkout. 30 minutes, 3w or 1y depending on value
storefront_digest Used in connection with customer login. 2y
tracked_start_checkout Used in connection with checkout. 1y
checkout_one_experiment Used in connection with checkout. session
checkout_session_lookup Used in connection with checkout. 3w
checkout_session_token_<<token>> Used in connection with checkout. 3w
identity-state Used in connection with customer authentication. 24h
identity-state-<<token>> Used in connection with customer authentication. 24h
identity_customer_account_number Used in connection with customer authentication. 12w

Reporting and Analytics

Name Function Duration
_landing_page Track landing pages. 2w
_orig_referrer Track landing pages. 2w
_s Shopify analytics. 30min
_shopify_d Shopify analytics. session
_shopify_s Shopify analytics. 30min
_shopify_sa_p Shopify analytics relating to marketing & referrals. 30min
_shopify_sa_t Shopify analytics relating to marketing & referrals. 30min
_shopify_y Shopify analytics. 1y
_y Shopify analytics. 1y
_shopify_evids Shopify analytics. session
_shopify_ga Shopify and Google Analytics. session
customer_auth_provider Shopify analytics. session
customer_auth_session_created_at Shopify analytics. session


The processing of Personal Data by the cookies we implement is carried out under Article 6.1.b of the GDPR for purposes related to the performance of the contract or under Article 6.1.f of the GDPR to pursue our legitimate interests in ensuring optimal, user-friendly, and efficient use of the Store Website.

Do Not Track

Please note that because there is no common understanding in the industry of how to respond to “Do Not Track” signals, we do not change our practices regarding the collection and use of Personal Information once we detect such a signal from your browser.

Changes

We reserve the right to update the content of this Privacy and Cookie Policy from time to time to reflect, for example, changes in our practices concerning Personal Data or for other operational, legal, or regulatory reasons.

Complaints

As mentioned above, if you wish to make a complaint, please contact us online or in writing using the details provided in the “CONTACT” section above.
You have the right to complain to the supervisory authority — the President of the Office for Personal Data Protection in the manner and mode specified in the provisions of the GDPR Regulation and Polish law, in particular the Personal Data Protection Act. You can file a complaint, for example, to the indicated e-mail address: kancelaria@uodo.gov.pl    

Last updated: November 14th, 2024