Payment & Refunds

Pricing & Payment Methods

The prices of all Products are displayed on the ROAR Cruise website and apply to individual product units. Prices include taxes but do not cover shipping costs or any additional fees related to the selected payment method. Customers are responsible for any extra charges incurred during payment and delivery.

Prices may change at any time; however, such changes do not affect orders that have already been placed.

All goods are sold exclusively with a 100% prepayment. When purchasing selected products on the online store's website or at one of the points of sale, you can choose one of the following payment methods:

Cash
You can pay in cash during a personal visit and pickup from our outlets.

MasterCard or Visa
You can pay for the goods using a card at our points of sale.

Shopify Payments
You can securely pay for goods in our online store using the Shopify Payments system.

We accept the following payment methods:

• Visa
  

• MasterCard

• American Express
  

• Apple Pay
  

• Google Pay
  

• Klarna
  

• Shop Pay
  

• Bancontact
  

• iDEAL

• UnionPay
  

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Refund Policy

Once we receive and verify your return, we will notify you of the refund status. If the return is approved, we will process the refund using the same payment method used for the purchase. The refund will be issued within 14 days, except in cases where we need to withhold payment until we receive and verify the returned Goods.

Please note that your bank or credit/payment card provider may take additional time to process and complete the refund transaction.

If more than 15 business days have passed since your refund was approved and you have not received the funds, please contact us at sales@roar-cruise.com.