Payment & Refunds

Pricing & Payment Methods

The prices of all Products are displayed on the ROAR Cruise website and apply to individual product units. Prices include taxes but do not cover shipping costs or any additional fees related to the selected payment method. Customers are responsible for any extra charges incurred during payment and delivery.

Prices may change at any time; however, such changes do not affect orders that have already been placed.

All goods are sold exclusively with a 100% prepayment. When purchasing selected products on the online store's website or at one of the points of sale, you can choose one of the following payment methods:

Cash
You can pay in cash during a personal visit and pickup from our outlets.

MasterCard or Visa
You can pay for the goods using a card at our points of sale.

Shopify Payments
You can securely pay for goods in our online store using the Shopify Payments system.

We accept the following payment methods:

• Visa
  

• MasterCard

• American Express
  

• Apple Pay
  

• Google Pay
  

• Klarna
  

• Shop Pay
  

• Bancontact
  

• iDEAL

• UnionPay
  

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Refund Policy

We will notify you as soon as we have received and inspected your return, and let you know whether your refund has been approved or not.

If approved, the refund will be processed using the same payment method you used at purchase, within 14 days — provided that we may withhold the refund until we have received and verified the returned Goods.

Please note that your bank or credit/debit card provider may also require additional time to process the refund. A decision on approval or rejection will be made within no more than 10 business days.

ℹ  If more than 10 business days have passed since your refund was approved, please contact us at: sales@roar-cruise.com